The Deluxe at Old National Centre

The Deluxe is located at 502 N. New Jersey Street in downtown Indianapolis. The venue description places Old National Centre at the corner of Alabama Street and North Street, with the main address on New Jersey Street. That makes it a straightforward downtown stop if you are already familiar with the Mass Ave area.

For The Deluxe specifically, the accessible seating area is to the right of the stage near the front. The venue also says that all floors are accessible by elevator, which matters because restrooms are placed by room and level rather than in one single location.

Use the admission type and event map for your Deluxe performance to establish whether a seat is included. Details published for the Egyptian Room or Murat Theatre should not be used as a substitute for this room’s arrangements.

Old National Centre lists a main lot and a North Lot. The main lot is in front of the marquee and is entered from Alabama Street. The North Lot is at the corner of North Street and New Jersey Street and is entered from North Street. Parking is first come, first served on event evenings unless you reserve in advance.

The venue says reserved parking is available for the main lot and North Lot, with pricing that can vary by event. It also notes that upgrades such as reserved parking, Fast Lane, or Imperial Lounge access are sold separately, so do not assume a parking package is included with your ticket.

Old National Centre says the main entrance is fully accessible, and the Imperial Lounge entrance on the New Jersey Street side is also fully accessible for guests with Imperial Lounge tickets. Accessible parking is in the main lot to the right of the marquee, with access off Alabama Street, though the venue says spaces are very limited and require a valid state-issued accessible placard or plate.

For The Deluxe, accessible restrooms are on the Mezzanine level. The venue also says all floors are accessible by elevator. Other services include sign language interpretation upon request at least one week before the event, assistive listening device access through coat check, and limited storage for mobility devices. Guests with questions are asked to contact the venue in advance.

The venue also provides guidance for prescribed medication, service animals, and dietary needs. Medication must be brought in its original container or packaging, service animals must meet ADA requirements, and dietary questions can be directed to the food and beverage team by phone.

Old National Centre uses mobile entry for events, so tickets are not emailed or printed for entry. The venue says bag checks happen before admission, and it allows small bags subject to search; rather than relying on old size rules, follow the current event instructions from the venue. Cashless payments are available at points of sale and are recommended.

The venue says it is typically all ages, but some shows may be restricted or better suited for mature audiences at the artist’s request. A child who has reached their first birthday needs a ticket. Outside food and drink are not allowed, but the venue does sell food and both alcoholic and non-alcoholic beverages. It is also a non-smoking facility, with pass-outs for designated outdoor smoking areas.

If you are visiting in colder weather, coat check is typically available. The venue also says a water bottle filling station is available in the second-floor lobby and permits certain empty reusable bottles, but guests should check the current event instructions before bringing anything to the door.